Do you love the idea of using your operational genius to create and implement systems and processes for a company that is transforming the lives of power-house women leaders and entrepreneurs? Do you understand the necessity of raising your consciousness and prioritizing personal growth in your life? 

You’re in luck! The Litt Factor, led by Tracy Litt, is looking for an Operations Manager who can be the right hand to the CEO and create and implement the systems necessary to move the company forward. At The Litt Factor, we use neuroscience and quantum law to teach and support women to elevate into the highest versions of themselves. As a result, they can align their actions with the pursuit of their highest self, thus developing into the next levels of their impact, success, and wealth with ease and joy. Their next level impacts them, their clients, their teams, and the generations that follow. 

Simply put, we’re changing the world. 

Now, we’re looking for an Operations Manager to join our fantastic team and handle our operations and project planning, implementation, and delegation. We’re looking for someone who loves taking challenges and making things happen, who is excited about our mission and values. This person knows that personal development and expansion is not a luxury, but a necessity to actualize your dreams and live your best life.  

Do you want to learn more about Tracy Litt? You can watch her fantastic TEDx Talk and learn more about her on her About page here. 

Operations Manager

Overview

Reporting to the CEO, you’ll be responsible for everything operational – from the project planning and project management to the boots-on-the-ground implementation of policies, procedures, and processes. This is not the role for an operations manager who likes to plan and delegate – to be successful in this role, you love the planning aspect, but you also love DOING. You take the initiative and love the freedom of being given a goal and a timeline and creating an execution plan. You love multifaceted roles and projects, and while you love task management, you also love people and are excited about leading and working with people daily. You understand that personal growth and expansion work is not a luxury, it’s a necessity.

• Time Commitment: Full-time, 40 hours/week, flexible schedule
• Compensation: $50-60k annually
• Benefits: Unlimited PTO and Wellness Benefit with the potential to offer more benefits in the future, as well as future profit sharing 
• Location: East coast preferred, but not required (must be able to work often within business hours in EST) Must be in the United States – this role is entirely remote. 
• Status: This role is a full-time employee role. You must be available to be employed by our company and legally eligible to work in the United States.

Responsibilities

You will be responsible for:

• Supporting the overall vision of the CEO and driving the operational vision of the entire organization
• Implementing operational systems and managing projects 
• Working with the team to reinforce the company values 
• Working with the finance manager to create and set budgets based on company goals and needs 
• Organizing, leading, and delegating launch strategy and ensuring the execution of all tasks 
• Managing multiple projects at any time and ensuring the team is organized and supported to execute deliverables
• Creating and implementing company policies and SOPs and subsequently following up with team members to ensure they are understood and being followed 
• Working closely with the CEO to see the vision and direction for the company and creating and executing the necessary processes to move the company forward 
• Writing and sending thoughtful gratitude notes to clients and others in our ecosystem
• Helping to create team meeting processes and then leading team meetings 
• Ensuring clients are receiving red carpet/high touch service throughout their participation in programs as well as after 
• Anticipate and work to prevent potential conflicts, as well as to mediate and helping to resolve any disputes as they arise 
• Identifying gaps in business practices, creating plans to fill those gaps, and following through with the execution and delegation of the plans 
• Reinforcing accountability and transformational leadership through all company systems 
• Scheduling and hosting intentional interactions with team members and departments 
• Managing communication with our accounting company and familiarizing yourself with all company financials, and understanding the human factor behind the numbers
• Zooming out to look at the big picture of the company and filling in necessary details to move forward with company goals
• Double-checking the details of each project to ensure everything works as expected and troubleshooting in the moment whenever anything goes wrong 
• Identifying marketing ideas and executing some marketing strategy to continue to create exposure for the company 
• Taking ideas from the CEO and developing projects and goals to make the ideas happen 
• Taking the initiative and running with plans to get them done 
• Playing a significant role in the long-term planning of the company and identifying operational gaps that need to be filled to meet goals

This could be you if…

• You have incredible communication skills, both written and verbal
• You know there is a way to be direct while being highly empathetic 
• You have a solid sense of self and know how to take feedback and run with it
• You know how to emotionally self-regulate during times of stress and have learned how to hold space and be present for the team
• You take the initiative – you love coming up with project plans, but you also love doing and are excited about implementing your plans 
• You can be given a goal and a timeline and know how to fill in the details of what needs to be done to execute the goal 
• You love being a sounding board for new ideas, and working closely with a CEO to create the vision of a company is exciting for you
• You know how to invest in yourself – you’re excited about your personal growth and love fostering growth in team members. You know that personal growth is not a luxury, but a necessity 
• You have a strong understanding of task management as well as people management 
• You know how to assess the company position based on data and metrics 
• You have proficiency in marketing and understand online businesses 
• You’re not just a delegator – you don’t wait around for someone else to do something; you’re willing to get your hands dirty and do it
• You know that who you’ve been is a zero indication of what you can be 
• You’re excited about the mission of The Litt Factor 
• You’re compassionate – you believe in the good in humanity 
• You know how to influence and rally team members by connecting with them 
• You know how to have difficult and uncomfortable conversations 
• You know how to prioritize multiple projects under pressure 
• You take pride in your work and believe you always do a good job – but you’re also open to mistakes and know how to learn from them 
• You know how to provide feedback (both positive and constructive), and you know how to receive it 
• You love seeing how far you have come, both professionally and personally – but you also love seeking feedback and looking for ways to improve 

Software

• Kajabi
• Social media platforms (Instagram, Facebook, etc)
• Google Workspace (email, calendar, docs, etc) 

To apply 

If you’ve read this far & this sounds like you, click here to submit your application!

Process

We are a company that highly values diversity, equity, and inclusion. We encourage Black, Indigenous, Latinx, Asian, LGBTQIA+, and those who hold marginalized identities not listed to apply, even if you don’t think you fit 100% of the criteria.

If you’ve been chosen to move forward to the interview, you’ll be notified shortly after your application is received. If you don’t hear from us, thank you so much for applying, and we will keep your application for consideration in the future!

We’ll assess the top candidates in the following weeks (depending on how many applicants we have). If chosen, we’ll invite you to an interview.

We can’t wait to hear from you!